Results Verification
Verify an IELTS Score Online
As an RO, you are strongly encouraged to verify every result presented to you as an additional safeguard against fraudulent documents. This can be done quickly and easily by subscribing to the online IELTS test results verification service, which allows users to cross-check the information on the form against the IELTS database. The form itself has many security features, including security-enhanced paper, authenticated by an IELTS validation stamp, and a high-resolution photograph of the test taker.
Locate a Missing IELTS Test Result
Expecting to receive a candidate’s score? Still waiting? Here’s what you can do:
For Postal ROs
- Contact the candidate to confirm they nominated your institution to receive their TRF
- Candidate must follow-up with their Test Centre to confirm mailing date* and re-order if required
* Unless express shipping is specifically requested by a candidate, all TRFs are mailed via regular post with no tracking number.
For STED ROs (E-download service)
While missing results are uncommon, if you are unable to locate a candidate number in the IELTS e-download service, please email your concern to [email protected] to confirm the nature of the issue.
Report Suspected Fraudulent Results
If you find that a result presented to you does not match the result stored by the online verification service, please send a query with a copy of the TRF to [email protected] managed by IELTS Quality & Compliance (Q&C). ROs not already subscribed to the online service, you may register here.
Similarly, if a forged TRF is discovered, please contact Q&C via email with a copy of the fraudulent results. Please note that Q&C can only verify results that are less than two years old.
